Please inspect your order upon delivery, if your merchandise arrives damaged, please contact us immediately at email@example.com. We want you to be completely satisfied with your purchase from Crass & Crude Gifts. If you’ are unsatisfied with your purchase for any reason, you have 15 days to exchange or return your item. You may choose to have us exchange your merchandise or credit your charge card, exclusive of shipping and handling fees.
If you are requesting an exchange, the amount of your returned item will be applied to your new order, exclusive of shipping and handling fees. Please note, we do not refund shipping fees. It would be the responsibility of the buyer to cover return shipping for any returns/exchanges. Please note that all sale items are non-returnable/exchangeable.
To return or exchange an item, please contact us at firstname.lastname@example.org. Once a return is authorized, please securely pack all items and include a copy of the packing slip or your name, address, and telephone number in the package. Please send your return to:
Crass & Crude Gifts
1314 22nd Ave #271
San Francisco, CA 94112
If you have any questions about this policy, please contact us at email@example.com.